Andersons Themes and Dreams Reviews

Review 1

I was in love with these bunk beds and my daughter had picked these out for her room. So I ordered from Fraser at Anderson's Themes and Dreams back in April.

I had to pay the full amount up front, and was told there was a 14- 16 week wait as they were so busy. I didn't mind the wait because I really wanted them.

After the 14 weeks, I decided to go onto their site and send them a message to see if they were nearly ready, only to find out they had ceased trading and I would not be getting my bed. They never even emailed me about it, I found out myself from all the angry comments left on their page.

I emailed the company and got a reply almost immediately from the new owners who were very helpful and explained everything, including how I should go about getting a refund. They offered me a discount if I re- ordered with them. But I was a bit reluctant.

They assured me that they only take a deposit at the start and the rest when the beds are ready to be shipped, so I went ahead and ordered them again, purely because my daughter was so upset, and I am pleased to say they were delivered and fitted by the nicest two guys in less than 4 weeks after order date. 

Review by Deirdre M

Review 2

I was one of the original customers that were let down by previous management of this company. Left out of pocket, without a bed and an upset child. I put my faith back into this company after management had changed hands and couldn’t fault my experience. The communication was second to none. The fitters were so professional and friendly. The bed is sturdy, of a high standard and looks fantastic and above all my daughter loves it! From reordering to having the bed put up was so quick I wasn't prepared! Thank you! This company does have a bad rep at the moment but it is by no fault of their own, I am a genuine customer and this is a genuine review and am hoping to restore some faith in this company and people looking to potentially order by leaving this review of my experience.

Review by Anonymous 

Review 3

Great company. My boys celtic bunk beds and lockers are out off this world.the boys who fitted it wear amazing and did no leave till all was perfect.even added led lights to the bed to make it look even more amazing. The fitter took this upon himself to do as it wast in my order and I'm no glad he done it as it looks amazing. This was no extra change.after been in my house for hours and hours he also put up some football but and bobs I had that still needed done.he done this with no problem at all. They boys wear amazing and can't thank them enough. Would highly recommend them.my boy is over the moon

Review by Michelle